Payment Terms & Conditions

How we manage payment: Level 2 Course

We are offering a Special Introductory Offer with an all-inclusive total fee of £365.00.  Learners pay the first part of their chosen payment at registration, at which point access is given to the course materials. The payment can be made in full or Klarna 3-month payment plan, or you could choose to pay by our payment plan below at 0% interest and no credit checks:

We accept an initial non-refundable payment of £85 which covers the cost of NCFE registration fee which includes the cost of your certificate and subsequent payments of: –

1st payment of £85.00 which leaves £280

2 payments of £140.00

3 payments of £93.33

4 payments of £70.00

5 payments of £56.00

6 payments of 46.66


On a case-by-case basis we can extend the payment over a longer period agreed with us with no added interest on payments that you make. Please email ncfe@lifecharity.org.uk or use our webchat to note your interest about the options.

 
 

How we manage payment: Level 3 Course

We are offering a Special Introductory Offer with an all-inclusive total fee of £595.00.  Learners pay the first part of their chosen payment at registration, at which point access is given to the course materials. The payment can be made in full or Klarna 3-month payment plan, or you could choose to pay by our payment plan below at 0% interest and no credit checks:


We accept an initial non-refundable payment of £85 which covers the cost of NCFE registration fee which includes the cost of your certificate and subsequent payments of: –

1st payment of £85.00 which leaves £510

2 payments of £255.00

3 payments of £170.00

4 payments of £127.50

5 payments of £102.00

6 payments of £85.00


On a case-by-case basis we can extend the payment over a longer period agreed with us with no added interest on payments that you make. Please email  ncfe@lifecharity.org.uk or use our webchat to note your interest about the options.

“You may be eligible to apply for an advance learner or student loan to help with the costs of a course at a college or training provider in England. Loan eligibility does not depend on your income and there are no credit checks”.  Source: gov.uk. Please go to the links below for more information.

 

Cooling off period

 
Learners will have the minimum 14-days cooling off period. If you choose to cancel or if you change your mind within 14-days, you will receive your deposit back and the course will be cancelled.
 
If you received services from the Training Team after the 14 days cooling off period and you would like to cancel, we will withhold either 12.5% of the deposit or the amount will reflect the services we provided which can also include £62.5 registration and £21.50 cancellation fee with NCFE.
 
Please refer to the Learner Agreement in the Learner Policy Booklet.
 

How we manage non-payment: 

If you are experiencing financial hardship after signing up to our course – we could:

  1. Give learners the option to set up a revised payment plan to help pay for the course.
  2. Extend the payments making the amount you pay back smaller but the time you repay what you owe would extend over a longer period, this would require us to,
  3. Find out more about your financial status therefore, you will need to fill out an expenditure form.
  4. Continued non-payment will be pursued by a Debt Collection Agency.

Learners who fail to make payments after a revised payment plan has been arranged will be subject to the following 5 stages of our debt management procedures:

  1. Learner will be contacted and reminded of non-payment by email. (stage 1)
  2. Learner will be warned of potential legal action in a second email if non-payment continues. (stage 2)
  3. Letter sent to home address informing of the consequences of non-payment and the 2nd warning of potential legal action. (stage 3)
  4. Learner will have 14 days from date of the final letter sent to either set up a revised payment plan to make payment before being referred to a Debt Collection Agency. (stage 4)
  5. The final stage (stage 5). Referral to a Debt Collection Agency. Interest and legal fees will be added to the debt, and both your credit rating and future loan applications could be affected.

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