online level 2 counselling course

The perfect introduction to counselling skills

Learn from practising counsellors at your own pace.

Our NCFE/CACHE Level 2 Certificate in Counselling Skills course is an ideal starting point for your counselling skills journey.

Course overview

Start your counselling journey.

The NCFE/CACHE Level 2 Certificate in Counselling Skills course is a comprehensive introduction to the practical skills, knowledge, and theory of counselling. Whether you want to begin your journey towards becoming a counsellor, or simply want to learn how to listen better, this is the place to start.

You can study online at your own pace. Throughout the course, you will have personalised support from our experienced tutors, who will guide you through the course material and assignments.

Course features

Giving you the skills you need to flourish.

Our modules

A comprehensive and accessible introduction to counselling.

Unit 1 - Core Skills

Define and understand core counselling skills.

Unit 1a - Using Core Skills

Practice using these skills in a variety of situations.

For both Unit 1 and Unit 1a, you will be required to submit one audio recording (10 minutes or less) of you using counselling skills. We will give you full guidance around this exercise.

Unit 2 - Introduction to Counselling Skills Theories

Learn about the different counselling skills theories, and how these approaches can be used.

Unit 3 - Diversity and Ethics in the Use of Counselling Skills

Explore and expand your knowledge of how the ethical framework advises our use of counselling skills and how diversity impacts on the counselling relationship.

Unit 4 - Counselling Skills and Personal Development

Reflect on your personal and future development, identify potential sources of support as you use counselling skills, and how personal values and background affect counsellors.


Explore our frequently asked questions for anything we might have missed.

You have 12 months from the date of purchase to complete the course. Moving quickly, you can complete the course in as little as 16 weeks.

Once you have registered and we’ve taken your first payment, you will receive access to our online learning platform to take the course wherever you are.

You also have access to tutor support by telephone and email for the duration of the course.

The only entry requirement is that you are aged 18 or over.

The Level 2 Certificate in Counselling Skills is assessed by assignment – there are no exams.

Your tutor assesses your assignments, provides detailed feedback, and – if needed – gives you further resources to develop your understanding.

Your tutor’s assessments are double-checked by another of our counselling trainers and by NCFE, the national awarding organisation.

The awarding body is NCFE/CACHE. NCFE is the national awarding organisation; CACHE (Council for Awards in Care, Health and Education) is a specialist recognition scheme under NCFE for the care and education sector.

Counselling skills can help you grow personally, listen better, help others, and have deeper relationships.

Counselling skills include active listening, empathy, and non-verbal communication. These skills can help you effectively support people through various challenges, such as relationships, mental health issues, personal development, or other difficulties. These skills can also help you deepen your close and everday relationships.

In addtion, learning counselling skills also helps you understand yourself better by reflecting on your own behaviour. In turn, this helps you to approach difficulties and challenges with a positive attitude.

Our NCFE/CACHE Level 2 Certificate in Counselling Skills is designed for anybody who wants to learn counselling skills, givng you a comprehensive introduction to counselling.

It is especially suited for people who are starting their training to become a professional counsellor or for those who wish to apply counselling skills in different professional or supportive roles.

No. To become a counsellor, you need to pass a Level 4 Diploma in Therapeutic Counselling. Before you can apply for the Level 4 Diploma, you need to have completed a Level 3 Counselling Skills qualification (which we offer).

The Level 2 Certificate in Counselling Skills is an ideal preparation for the Level 3 course.

We offer group bookings, with discounts. Contact us to explore this option with us.

In addition to the Level 2 Certificate in Counselling Skills, we offer the following two options with remote classroom learning:

  1. An added remote classroom-based Skills Practice Day, covering the skills practice and audio submissions required for Units 1 and 1a, for an all-inclusive cost of £545, or;
  2. An added five days of remote classroom learning, for an all-inclusive cost of £765.

Contact us to enquire about these options.

Yes, we offer you the option to pay in instalments through Klarna. You can select this during the checkout process.

Yes. There are no hidden costs.

Get in touch with us via our contact form – we will be happy to help!

What learners say

Our site is now open for user testing

If you are testing one of our courses and find any issues no matter how small could you please use the feedback form provided on the right edge of your screen to let us know

Online Training Team